Shipping policy

OUR COMMITMENT

At Jeweluxe London Ltd, we are committed to delivering each jewellery piece with exceptional care, precision, and attention to detail. Every order is handled individually, ensuring that your item is meticulously protected throughout its journey and arrives in perfect condition. We are proud to offer premium domestic shipping and collection options designed exclusively to meet the needs of our clients within the United Kingdom.

Shipping & Delivery Options

UK Orders (Nationwide)

For all customers based in the United Kingdom, we dispatch our bespoke creations as well as our ready-made pieces using Royal Mail Special Delivery. This fully insured, trackable service is renowned for its efficiency, security, and reliability. Once your order has been dispatched, it typically arrives the next working day, ensuring a swift and secure delivery directly to your hands.

We take every possible precaution when packaging your jewellery, utilising protective, bespoke materials that safeguard delicate details and preserve the fine craftsmanship of each piece during transit.

London Orders & Same-Day Courier

For clients located within London, we understand that flexibility and speed are often paramount. To accommodate this, we offer the option of a same-day courier delivery service, which can be seamlessly arranged upon request for an additional premium fee.

Studio Collection

If you prefer a more personal and exclusive experience, you are warmly welcome to collect your jewellery directly from our private studio. Collection appointments can be arranged at a mutually convenient time, allowing you to receive your piece in person while ensuring the highest level of dedicated service, privacy, and confidentiality.

Important Delivery Information

Signature Required: To guarantee the security and integrity of your order, all shipments strictly require a formal signature upon delivery. Please ensure that an authorised person is available at your designated shipping address to receive and sign for your parcel.

Dispatch Timelines: Please note that delivery estimates apply from the date of dispatch. Ready-made pieces are typically processed swiftly, whereas bespoke or custom-made items will be dispatched immediately upon completion of their dedicated creation process, as agreed during your design consultation.